Welcome to the Server Uptime Status FAQs section of Typical Hosting! Here, you'll find answers to some of the most frequently asked questions about server uptime and the measures we take to ensure high server uptime for our customers. From what server uptime means and why it's important to our uptime guarantee and how we handle server outages, we've got you covered. If you can't find what you're looking for here, feel free to reach out to our support team for further assistance.
Server uptime refers to the amount of time that a server is operational and accessible to users. It is important because server downtime can result in lost sales, damaged reputation, and frustrated customers.
Typical Hosting invests in reliable hardware and infrastructure, employs experienced technicians, and uses monitoring tools to ensure high server uptime. Additionally, we employ various redundancy measures to minimize the risk of downtime due to hardware failures or network outages.
Typical Hosting guarantees 99.9% server uptime, meaning that our servers should be accessible and operational 99.9% of the time.
In the event of a server outage or downtime, Typical Hosting's technical support team works quickly to identify and resolve the issue to minimize the impact on our customers. If the server uptime falls below the 99.9% guarantee, affected customers may be eligible for a service credit.
